Musings from a small IPP

Microsoft do not Phone

by on Nov.07, 2011, under Operations

So when someone phones you up, saying they are a Microsoft Technician, or someone employed by Microsoft you can be sure it is a fraud attempt. I suggest you say “Hold on a moment, be right back” and put aside the phone without hanging up so that their bill keeps growing.

The current scam is quite clever. The caller will ask you to run a program “eventvwr” which will show you the log events handled by your operating system in normal operation. They will then try to convince you this demonstrates a problem that you should pay them to help you fix.

Typically they will ask for £49 for a program for you to download. This is a really bad idea, you do not want this malware on your computer, or to give them your credit card number.

Microsoft have a system called “Microsoft Updates” for sending you patches and fixes , which you should be running regularly anyway,and the £50 the caller is asking you for is about the same amount that you paid for the Windows Operating System, bundled with your computer.



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